Posts Tagged ‘Online Marketing’

Why I Co-Founded Laser Burn Media

Thursday, September 2nd, 2010

Dan Cheek - Why I Co-Founded Laser Burn Media

After serving four very exciting years in the United States Army, I came back home to Northeast Pennsylvania.  Still adjusting to civilian life, I began to take an interest in the Internet and social media.  I began working for RCN, where I spent my days troubleshooting high-speed and dial-up Internet connections for customers.  At RCN, I learned a lot about how the Internet works, the mechanics of a network and how to maintain it.  And in my free time, I became increasingly interested in building websites.

I wasn’t then, and am not now, a programmer.  I know very little about working with CSS, Python, or Java.  I can do basic things with HTML, but that’s the extent of my coding prowess.  However, thanks to the many powerful website publishing software platforms out there, WordPress being chief among them, I was able to create websites without having to know how to program.  For me, this was huge.  I began building sites for me, my friends, and family.  Most were short lived and just for fun.  It wasn’t long before I began to pay attention to how many hits those sites were getting and how the tweaks and changes I made to the sites affected traffic levels.  I didn’t know it at the time, but I was beginning to learn the basics of search engine optimization.

I also began promoting some of these sites on various social media platforms.  It was also about this time that I left RCN and enrolled at Wilkes University.  In exchange for my four years of military service, the Army had agreed to help me pay for my education.  I took full advantage of the GI Bill and became a full-time student, majoring in Business Administration.  The business program at Wilkes is very forward thinking and hands on.  During the freshman year, all the business students are put into groups and told to form a business.  The first semester is spent planning the business and the second is where it is executed.  Any profits made by the business are then used, at the end of the Freshman year, to fund a public service project.

My group decided to create an advertising booklet that we would distribute all over the area.  We pulled some strings at the school printing office and got them to agree to print all of them for us at no cost.  We may have forgotten to tell them we were looking at two runs of four thousand copies each (each copy contained about 10 pages), but whatever.  Agreement in hand (we made them put it in writing and the suggestion of one of our business professors), we began to visit local businesses, asking them to place an ad in our book.  The prices for ads ranged from $25 to $100, depending on the size and location of the ad.  With no production costs, everything we made was profit.  In the end we grossed over $2,000.

As I progressed through business school, I decided that I wanted to make a career out of marketing.  I was also becoming more and more involved with social media and website design.  I became interested in local politics and decided that I would use the Internet and social media to take on a mayor who was running for Congress.  While this mayor was wildly popular, he struck me as a bigot and a moron.  I set up a blog and began to promote it via social media.  I read up on SEO and learned how to build quality back-links to increase the site’s performance in search engines.  I learned how to write good content, how to partner with other bloggers to spread my message, and how to move my ideas across various social media platforms.  That site, which I still run today, attracted quite a bit of attention from local, state, and national media.  I achieved a number one search ranking on Google, ahead of the mayor’s own campaign website.  The mayor lost that election (although he is running again, which is why the site remains active).

I graduated Wilkes University in May of 2009.  I graduated into one of the worst economies the nation had experienced in a long time.  Jobs were hard to find.  Many companies weren’t hiring.  I tried getting in with several local media and marketing firms, unsuccessfully.  When I ran out of marketing firms to apply to, I decided to form my own.  I partnered with one of my classmates at Wilkes, John Botch, and we formed Laser Burn Media.  John had interned for a long time with a local online marketing firm and was Google Adwords certified.  He knew all about designing and executing online search marketing campaigns.  I knew quite a bit about building blogs, using social media as a marketing platform, and how to use the Internet to build relationships with a target audience.

Today, Laser Burn Media is one of the few online marketing firms operating in the Northeast Pennsylvania area.  John and I know we operate in a rapidly evolving industry, where things are constantly changing.  We spend a lot of time keeping up with all the latest ideas, strategies, and news related to online and social media marketing.  Both of us are determined to become the very best at what we do.  We want Laser Burn Media to be the go-to online marketing company for small and medium sized businesses.  We take what we do very seriously, put in a lot of hours to get better at what we do and how we do it, and are determined to earn the trust and respect of our competitors, our clients, and our community.  I co-founded Laser Burn Media because I want to be the absolute best at what I do and I want to do it on my terms.

See also: What I Learned at Toys R Us and Best Buy

-Dan Cheek
LaserBurnMedia.com
dan@laserburnmedia.com
Twitter.com/LaserBurnMedia
(570)795-9467

The Social Media Revolution

Wednesday, August 25th, 2010

The above video, which does an amazing job of explaining the power and importance of social media, was put together by the fine folks over at Socialnomics.  Social media, as pointed out in this video, isn’t a fad.  It’s a shift.  Social media, like it or not, is going to affect every aspect of our businesses, our politics, and our lives.  The businesses and organizations that embrace this change will stand to gain a huge advantage over those that don’t.  Sadly, many businesses, brands, and organizations will realize all of this after they’ve already fallen far behind the shift.

Many business owners think that social media is about Twitter, Facebook, and YouTube.  Not true.  Social media is about relationships.  Building relationships with a target audience and then leveraging that relationship into something powerful.  Traditional, old media (TV, newpaper, billboards, radio, etc) can’t do that.  Old media is about broadcasting.  And while broadcasting will always have a place in marketing, it will have an increasingly smaller role.

The social media revolution isn’t coming.  It’s already here.  It’s time to start acting accordingly.

-Dan Cheek
LaserBurnMedia.com
dan@laserburnmedia.com
Twitter.com/LaserBurnMedia
(570)795-9467

Social Media: No Longer Optional

Friday, August 6th, 2010

Social Media: No Longer an Option

It used to be that the Internet was used primarily to look up information.  That’s changing.  Today, an increasing number of people are using the Internet to connect with people.  The Internet is no longer slow and accessible only through big, clunky computers.  Today, the Internet is fast and accessible through any number of highly portable devices.  People carry the Internet with them and it allows them to instantly connect with other people through a large number of social media platforms.  The Internet is increasingly becoming more social.

Consider the following:

So why should you, as a business owner or marketer, care about all of this?  Because it shows that people are increasingly integrating the Internet into their lives.  They are now tapping their social networks for everything, from helping with purchasing decisions to finding a date for Saturday night, and everything in between.  Businesses that can find a way to integrate themselves into their target audience’s social networks have a huge competitive advantage over those that do not.   Inc.com recently ran an article spotlighting the importance of social media as a business tool.  To quote directly from the article (full version can be found HERE)…

“When so many people are turning to the Internet to find soul mates, you can rest assured they are looking online for everything else – from their next pair of Oakleys to a new optometrist – and if you are a business seeking customers, you are well-advised to look online, too. You’ve heard it before: Social media is no longer an option; it’s a necessity.”

A business that doesn’t use Social Media to spread it’s message is wasting a huge opportunity.  People are figuring out what to buy, where to hang out, and which service to try by tapping into their Social Media networks.  So why are you still spending money on placing ads on TV, on billboards, and on the radio?  By participating in Social Media, your business or brand has an opportunity to interact with current and potential customers.  You can provide value to them by providing information when they’re looking for it, where they’re looking for it.  You can gather their thoughts on your product, your competitors, and hear their concerns.  You can then adjust and respond.  Social Media allows to build meaningful, valuable relationships with your target audience where they are, where ever they are.  No matter how big you make it, a billboard or newspaper ad can not do that.

Social Media isn’t some flashy new fad.  It represents a shift in the way people gather information and interact with each other.  Businesses who adapt themselves to become more social are going to have a huge advantage over the ones who choose to ignore the trend.  As people increasingly use Social Media to help with purchasing decisions, the effectiveness of traditional media (print, television, radio) is going to decrease.  Additionally, as fewer and fewer advertisers turn to traditional media to help share their message, these media companies will have to increase their prices for advertising just to remain profitable.  So advertisers using traditional media will be spending more and getting less.  Your customers and your competitors are embracing social media.  Are you?

-Dan Cheek
LaserBurnMedia.com
dan@laserburnmedia.com
Twitter.com/LaserBurnMedia
(570)795-9467

The Old Spice Online Marketing Campaign

Tuesday, July 20th, 2010

The Old Spice Online Marketing Campaign

I can honestly can say that “The Man Your Man Could Smell Like” Old Spice commercials (created by the Wieden + Kennedy Ad Agency) are currently my favorite ads running on television.  The ads are funny, visually impressive, and very memorable.  Additionally, unlike other mens’ body spray commercials, they appeal to both men and women.  Men find them funny, in the same league with some of the Budweiser commercials.  And women like them because, well, the Old Spice guy is about as studly and awesome as humanly possible.  So not only do a lot of men want to get the body spray, but women also want their men to use the spray.  All in all, the Old Spice marketing campaign is brilliant.

But as successful as the television spots are, the social media campaign (also the brainchild of Wieden +Kennedy) that Old Spice has in place in even more impressive.  The campaign revolves around a series of YouTube videos and is supported by Twitter and Facebook profiles.  In addition to featuring all of the Old Spice television spots, the YouTube profile also has several dozen (over 100) short video responses, from the “Old Spice Guy”, answering questions submitted by real people.  The Twitter profile is used primarily to interact with other Twitter users, again using the “Old Spice Guy” persona.  Rounding out the campaign is the Facebook fan page, which features many of the YouTube videos and allows fans of the page to post questions to the Old Spice Guy.  Old Spice links to all three social media profiles from its homepage, creating a seamless experience for its audience.

All of these efforts have resulted in the campaign going viral.  For a time, “Old Spice” was a trending topic on Twitter.  The YouTube spots have been viewed over ten million times so far and that number jumps up by a lot each day.  Both the Twitter and Facebook profiles are also extremely popular.  The Twitter account now has over 86,000 followers and the Facebook profile boasts over 650,000 fans.  The Old Spice Guy (played by Isaiah Mustafa) has become a celebrity of sorts.  The Internet is full of fan pages dedicated to him and a quick search through Twitter shows dozens of women sending him marriage proposals on a daily basis.  Old Spice, once considered a product used primarily by old men, now has a young, sexy, and very hip personality.  The brand is now more popular than ever, thanks in large part to the success of the Old Spice Guy.

So what can be learned from all of this?  The first lesson is, obviously, that a well executed social media campaign can pay huge dividends.  As a result of this campaign, Old Spice has moved from consumer product to pop-culture phenomenon.  With the Old Spice Guy now a darling of both traditional and social media, the marketing potential for the brand is virtually unlimited.  Another lesson is that marketers and brands can achieve powerful results when they implement a campaign that interacts with the target market, rather than simply spamming them with forgettable ads.  Old Spice is well on its way to building and fostering a community around its brand.  That provides a huge competitive advantage.  Consumers are much less likely to switch brands or try a competitor when they have a relationship with a products.  For proof of this, look no further than the Apple user community.

The Old Spice online marketing campaign, while not providing a direct boost to sales, has been incredibly successful at increasing brand awareness and has helped foster a growing community of consumers around the brand.  If the company can exploit this success, they can achieve a sustainable market advantage over their competition, which is fierce.  A properly planned and executed social marketing campaign can pay huge returns on investment.  If your company or brand would like help in implementing a successful online marketing campaign, please take the time to consider enlisting the help of Laser Burn Media.  Our online and social media professionals can help you reach and surpass your goals.  All you have to do is ask.

-Dan Cheek
www.LaserBurnMedia.com
dan@laserburnmedia.com
Twitter.com/LaserBurnMedia
(570)795-9467

Word of Mouth Marketing is Social Marketing

Wednesday, June 9th, 2010

Guess what?  Every day, people are talking about your business.  That’s probably not news to you and you don’t need to read a blog post to figure that out.  However, in my experience in working with small business owners, I find that while many of them are aware that these conversations are taking place, very few are actually participating in them.  Why not?  For many businesses, word of mouth marketing is the primary means of generating business.  So, quite literally, the success of these businesses rise and fall with the conversations that people have about them every day.

Many business owners, when I first meet with them, will tell me that they don’t market their businesses.  They’ll tell me that their business is fueled by referrals and word of mouth.  I usually respond by informing them that, guess what, word of mouth marketing is still marketing.  If someone tells their buddy to go shop at your store or to buy tour product or service, your business has just been marketed.  And I usually then add that, if word of mouth marketing and referrals are so important to your business, doesn’t it make sense to perhaps want to take a more active role in the processes.  If these conversations about your business are going to take place anyway, why not join in on them.  Because, hey, who knows more about what you do than you?

Business owners will sometimes shoot back at me with, “So, what, I’m supposed to follow my customers around and wait for them to talk about my business and the butt in?”  No, I tell them.  You should probably not do that.  However, are people talking about your business online?  How many times in the past week has your business been mentioned on Twitter?  How many times today has someone used FourSquare to “check in” to your business?  What are people saying about your business on Facebook?  If I Google your business, where will it show up in the search results?  What kind of reviews are people leaving about your business online?

With today’s technology, people are constantly connected to their peer groups.  Many people can access their Facebook account, Twitter account, FourSquare, and Google right from their phones.  I’ve worked in retail.  I’ve seen people consult their cellphones before deciding on a purchase.  It happens.  And,guess what, instead of just standing around watching it happen, you can be a part of the processes.  You can answer questions, put customers in touch with one another, make recommendations.  You can also ask you customers questions, get their feedback, and give them the opportunity to participate in a community of like-minded people.  How powerful is that?  What if you did that everyday for a week.  How much more competitive, more dynamic, and more awesome would your business be?

If you would like to start participating in these conversations, in engaging with your customers and potential customers, we can help you.  Laser Burn Media can help your business get to that level of success.  Working with your budget and online marketing goals, we can customize a solution for your business.  We work with businesses of all sizes and across many different industries.  We will meet with you, answer your questions, and before we accept a penny, will make sure that we have a plan in place that you’re comfortable with, one that makes sense to you, and one that will help achieve your specific marketing goals.  And then, maybe after we help you with all of that, you can give us a good recommendation.  Because, hey, we use word of mouth marketing, too.

All for now.

-Dan Cheek
www.LaserBurnMedia.com
dan@laserburnmedia.com
Twitter.com/LaserBurnMedia
570-795-9467

Is Your Business Social Media Ready?

Thursday, May 13th, 2010

You may be considering getting your business involved with social media.  But is your business ready to be involved with social media?  I ask this because in my experience, many business owners are very quick and eager to rush into social media before they are ready.  This results is wasted time, wasted money, and wasted effort.  While social media can be used to help strengthen almost any organization, success at this relies heavily on planning and preparation.

It’s very easy to create a Twitter account or to setup a Facebook page.  However, what’s the next step?  Jumping onto a social media platform without a plan is the equivalent of walking on stage without knowing what you’re going to say or talk about.  This is not the best of ideas, obviously.  You organization needs to have a clear and well thought out social media strategy in place before you request someone to be your fan or your follower.  You need to understand what you’re going to say, who you’re going to say it too, and what your expectations and goals are for the social media campaign.  The more planning and research you put into your social media campaign before you launch it, the better.

Here are some questions that you should ask yourself before your organization goes live with social media…

  • Why do I want to get involved with social media?
  • What are my tactical (1 year or less) and strategic (longer than a year) goals for this campaign?
  • Which social media platform(s) will allow me to communicate the best with my target audience?
  • How will I know if this campaign is working?
  • How much will this cost? (both in terms of time and money)
  • How will this social media campaign add value to my organization and to my customers?
  • Are my competitors using social media?  And, if so, what strategy are they using?

These are just a few of the questions that you should ask, and answer, before you pull the trigger.  If you can’t answer these questions, your organization is not ready to launch a social media campaign.  It’s really that simple.  It’s also entirely possible that after answering these questions, you may decide that social media isn’t something your organization needs right now.  Just because other businesses, maybe even businesses that compete against yours, are using social media, it doesn’t mean that you have to.  But unless you take the time to consider a social media campaign, and all that it involves, you won’t know for sure.

When I was in the Army, the mantra of “An ounce of sweat in training saves a gallon of blood in war” was drilled into my thought process.  This same mantra can be used to help your organization get the most out of social media.  Take the time to properly plan out your strategy.  Consider your options and your alternatives.  Understand what social media can, and can not, do for your business.  If you do this, your chances of launching a successful social media campaign are much higher.

If your organization would like help with planning and/or executing a successful social media strategy, please consider enlisting the professionals at Laser Burn Media to assist you.  We can work with almost any budget and organization and we would be honored to serve you.  Please don’t hesitate to CONTACT US for more information.

See also: 5 Ways Social Media Strategy Can Hurt Your Business

-Dan Cheek
www.LaserBurnMedia.com
dan@laserburnmedia.com

5 Ways Social Media Can Hurt Your Business

Monday, May 10th, 2010

As the co-founder and president of a social marketing firm, I probably should avoid writing blog titles like this.  However, I’m going to do it anyway.  Why?  Because I think it’s an important side of social media that you may not hear much about.  Especially from social media professionals.  The truth is that social media is a very powerful thing and it can bite you if you don’t treat it with respect.  Here are five ways that social media can hurt your business.

  1. You ignore it. This is probably a bad idea.  Contrary to what many business owners believe, just because you don’t set up an account on Twitter or Facebook doesn’t mean that your business isn’t on Twitter or Facebook.  Or 4square.  Or Myspace.  Or on someone’s blog.  Business journals are chock-full of articles detailing how this company or that company got blindsided by social media.  Ask the people at Domino’s Pizza what happens when two idiot employees decide to post a video on YouTube.  Ask them about the hellstorm that was ignited by social media and how they had to scramble to respond.  If you ignore social media, be prepared to pay dearly.
  2. You’re here, your customers are there. It doesn’t help you to have an account on a social media platform (Facebook, Twitter, Myspace, etc.), regardless of how popular that particular platform may be, if your customers aren’t using it.  Not everyone has a Facebook account.  Not everyone has a MySpace account.  Some people have both, some have neither.  The point is, if your trying to engage your customers in a sandbox that they don’t play in, you’re wasting your time and, worse, making your brand and your business look foolish and out of touch.  Don’t do this.
  3. You abuse it. Want a sure fire way to piss people off and ruin relationships?  Send someone some spam.  Your friends, fans, and followers are not a captive audience.  If you engage in mindless self-promotion or employ spam-like tactics, you will lose people.  People will stop caring about what you say and you will be ignored.  You will then have to work very, very hard and spend lots and lots of money to undue the damage.  Social media is kind of like a powerful pain medication.  It can do wonders if used properly.  And if you abuse it, it can kill you.
  4. You suck at it. It’s very easy to set up an account on Facebook.  It’s also not all that difficult to successfully use it to interact with and add value to your target audience.  If you know what you’re doing.  However, if you set up a blog and it sucks, be prepared for the consequences.  At best, people will just think that you suck at blogging.  At the worst, people will think that the quality of your blog or your tweets are indicative of your company in general.  “Maybe if his tweets are this horrible, his pizza also sucks.”  Some people, potentially many people, will think this.
  5. You say what you’re thinking. This could be a good thing.  Or, alternatively, it could be a very, very bad thing.  Everything that you put out across social media is probably read by someone.  Say the wrong thing to the right person (or persons) and you could very easily have a full blown mess on your hands.  This sounds like common sense, but from my experience in working with businesses and individuals, I can assure you that it’s not.  Often times, you don’t know you’ve said the wrong thing until after you see the reaction.  Be very, very careful with your message and how/where/when/to whom you broadcast it.

Okay, so now you’ve all stopped reading and are frantically deleting your Facebook and Twitter accounts.  Before you do this, however, try and take a few deep breaths.  Yes, social media can, potentially, be very harmful to your business or your brand.  But only if you put yourself in a position for it to harm you.  Used intelligently, social media can take your business to levels it would be otherwise unable to reach.  The difference between very good and very bad thing happening can be managed (though not always controlled) by you and the decisions you make about how to implement your social media strategy (or lack thereof).

Many businesses can, and do, use social media every day and they are very successful at it.  If you understand social media and have a plan to implement it into your sales and marketing efforts, awesome.  However, if you aren’t quite there yet and would like help, please consider allowing us to get your business to where it needs to be.  Laser Burn Media has experience working with small and medium sized businesses and we can partner with you to use social media to grow and strengthen your brand.  If you need help, just ask.

All for now.

See also: Facebook: Are Your Privates Private?

-Dan Cheek
www.LaserBurnMedia.com
dan@laserburnmedia.com

What We Learned from the Emmys

Monday, September 21st, 2009

Emmy Awards

The theme of this year’s Emmy Awards seemed to be: Internet Killed the Television Star.  From the opening act to the acceptance speeches given by some of the night’s biggest winners, there was a definite negative vibe permeating the whole ceremony.  This, it seemed, was a result of the television industry finally acknowledgingthe fact that more and more viewers are leaving their televisions behind in favor of more dynamic, online media.  For anyone thinking about using television as a marketing medium, this year’s Emmys should give you serious reason to pause and reconsider your decision.

As reported by NPR:

“A year after its least-watched telecast ever, the Emmy Awards plaintively acknowledged TV’s changing role in the Internet age, bringing a collective sense of reckoning to the revamped show with everything from scripted jokes about the decline of networks to unemployed stars openly job-seeking.

And the gallows humor started from the top: Neil Patrick Harris opened Sunday’s ceremony with “Put Down the Remote,” in which the first-time host urged viewers “Don’t touch that dial/It’s been quite a while since the dial was in style, but you know what I mean … Don’t jump online/’cause this fine mug of mine needs a huge high-def screen.”

The article goes on to describe how Neil Patrick Harris, the host of the awards show, tries to make light of the fact that television is loosing so badly to the Internet…

“At one point, Harris took his own swipe at broadcast TV during a sketch in his alter ego as Dr. Horrible, the mad scientist of Dr. Horrible’s Sing-along Blog, an online musical comedy he did during the Writers Guild strike.

“Television is dead,” sneered Dr. Horrible. “The future of home entertainment is the Internet. Why watch something like this (he spread his arms grandly) when you can see it like this,” whereupon he snapped his fingers and the screen shrunk to postage-stamp size. (He also touted online entertainment’s lack of interruptions — the screen then hiccuped into “buffering” mode — and panicked when his computer battery began fading, ending the bit.)”

And the television industry has good reason to worry.  Television ratings are down.  Even the nights two biggest winners, and the industries two golden children, Mad Men and 30 Rock.  These two shows, adored by critics and industry insiders, are mediocre at best in terms of television ratings.  So if these critically acclaimed, award winning shows can’t capture and hold audience attention, what hope is there for the television industry?  Not much.

And this is more than just a television or entertainment issue.  This is also, very much so, a marketing issue.  If more an more of television’s audience is moving online, shouldn’t it make sense for marketers to follow them?  Advertising on television is expensive.  And since the introduction of cable television, which provides viewers with hundreds of channels, the audience is increasingly segmented and scattered all over the place.  Worse, DVR technologies (such as TIVO) make it easy for people to simply zip past the commercials that do make it in front of them.  Simply put, advertising budgets are better spent online, for many reasons, than on television.

It’s one thing when an online marketing professional tells you to focus your marketing efforts online.  However, it is quite another thing when television stars tell you the same thing.  This year’s Emmy Awards Show made it quite clear that television insiders are terrified of the growing power and influence of the Internet.  More and more of their audience is abandoning television and turning to the Internet for their entertainment needs.  This is not a fad or something cyclical.  Last night, television’s biggest stars all turned out to celebrate themselves and no one gave a damn.  Keep that in mind when your considering spending (blowing?) your advertising budget on expensive, and increasingly ineffective television ads.  And if you would like more information on what Online Marketing can do for your business, or how it can be used to grow and strengthen your brand, please don’t hesitate to contact use directly.  The experts at Laser Burn Media can help.

See also: Is Your Business Carpet Bombing?

-Dan Cheek
www.LaserBurnMedia.com
dan@laserburnmedia.com

Thoughts About the Yahoo / Microsoft Deal

Friday, July 31st, 2009

Yes, by now it’s old news.  Yahoo and Microsoft have announced a partnership that is meant to help both companies become more competitive in the online Search and Advertising industries.  The deal, in which Microsoft will utilize Yahoo’s advertising sales force and technology and Yahoo will take advantage of Microsoft’s Bing search technology, has been in the works for a long time now.  And while most analysts seem to think that the partnership will help make both Yahoo and Microsoft more competitive, Google remains, by far, the most dominant player in both the Search and Online Advertising worlds.

What’s interesting about this deal, I think, is how it has affected Yahoo’s stock price.  While both Yahoo and Microsoft have said that this deal will help both companies become stronger players in the Search and Advertising industries, Yahoo’s stock price has dropped like a rock since the deal was announced.  Things got so bad that Microsoft’s CEO, Steve Ballmer, has has come out trying to talk up Yahoo and try to stop the blood loss.  At a gathering of financial analysts and reporters, hosted at Microsoft’s headquarters yesterday, Ballmer tried to reassure everyone that this deal will make Yahoo a stronger company.  As reported by the New York Times

“Nobody gets it,” Mr. Ballmer said Thursday to a gathering of financial and industry analysts at Microsoft’s headquarters.

Yahoo’s shares have plunged since the deal was announced. The stock fell 12 percent on Wednesday and another 3.57 percent on Thursday, closing at $14.60. Meanwhile, Microsoft’s share price has held steady, reflecting the perception of investors that Microsoft got the better end of the bargain.

“I was myself kind of surprised by the market reaction,” Mr. Ballmer said at the analyst meeting. “It’s a win-win deal.”

Mr. Ballmer went to great lengths to explain how beneficial the deal is for Yahoo. For example, Yahoo will receive 88 percent of the revenue that comes from search ads sold on its sites. “We will not make much,” he said.

Mr. Ballmer’s comments, which came during market trading Thursday, did little to stem the slide in Yahoo’s shares.”

It’s clear that this deal is not at all what many Yahoo shareholders were looking for.  That being said, this deal is a pretty level headed, win-win partnership.  It will allow Microsoft to focus on building and strengthening its Bing.com search technology and allow Yahoo to focus on selling online advertising.  What this means for Online Marketing professionals is that 1.) Search Engine Optimization efforts must now pay more attention to Bing and how it determines a website’s rellevence and 2.) Be prepared to pay a little bit more, probably not much more, for placing ads with Yahoo.  Overall, though, this deal doesn’t appear to be much of a world changing event.  Additionally, many of the finer points of this deal have yet to be hammered out.

And while this deal will probably undergo some sort of Government scrutiny to determine if it running afowl of US Anti-Trust laws, most experts beleive that it will be allowed to go through.  The fact of the matter is that Google dominates both the Search and Online Advertising industries, owning more than half of the market share in each of those industries.  It’s hard to imagine how either Yahoo or Microsoft could ever hope to take on Google without some sort of partnership.  If anything, this deal puts more competitive pressure on Google, which, in the end, will probably mean that the deal will go through.

Obviously, Laser Burn Media is keeping a close eye on this situation and will continue to monitor it to try and better understand how it will affect the Online Marketing and Online Search industries.  As more details of this deal are released, and as new developments take shape, we will be sure to keep all of you up to speed.  All for now.

-Dan Cheek and John Botch
www.LaserBurnMedia.com
Dan@laserburnmedia.com or John@laserburnmedia.com

Twitter Role Models: Warren Ellis

Monday, July 27th, 2009

Warren Ellis

Like many other people, real life examples help me learn.  Concepts that may seem complicated or confusing on paper become much more clear when coupled with examples of those concepts in action.  The use of Twitter as an effective marketing tool is no different.  The Internet is stuffed full of blog posts and articles talking, in great detail, about how you should be using Twitter.  You will find lists, tips, tricks, premium services, consulting services, charts, and diagrams.  All of that is very good information, but I think analyzing some examples of real people and businesses already using Twitter effectively will go a long way to helping others do the same.  For the first installment in a series that I am calling, “Twitter Role Models”, I would like to take a look Warren Ellis.

Mr. Ellis (of whom I am a HUGE fan) is an English author.  Warren is best known for being one of the premier comicbook writers in the industry.  In addition, Ellis has written several screenplays, magazine articles, and is a best selling novelist.  Warren Ellis’s work is, in my opinion and in the opinion of millions of other people, great.  Mr. Ellis’s writing style is strikingly unique and, without hesitation, people like myself will gladly trade our hard earned money in exchange for a copy of his latest work.  In addition to being a wickedly talented writer, Warren Ellis has also proven to be very effective in using Twitter as a marketing tool.

To date, Warren Ellis (@WarrenEllis) has 37,064 followers on Twitter.  And, on an almost daily basis, Mr. Ellis uses Twitter to entertain, poll, and converse with those followers.  Ellis’s Twitter posts, if examined individually, can seem insignificant (as most Twitter posts do), but collectively, something much more subtle comes into clarity.  Unlike many (most?) other Twitter users, Ellis has found a way to connect with his audience.  As a result, Warren has been able to use Twitter to grow and strengthen the brand that is Warren Ellis and, to a lesser degree, market some of his work.  There are several large corporations and even some self-professed marketing experts who would be well served to seriously examine Warren Ellis’s Twitter strategy.

Mr. Ellis recently attended the San Diego Comic Con and sent out a series of tweets during his time there.  Here’s a sampling of what he tweeted…

Warren Ellis I has a limo10:06 AM Jul 24th from UberTwitter

Warren Ellis I have now been filmed12:07 PM Jul 24th from UberTwitter

Warren Ellis …Why does the minibar have a glowstick in it? Do I appear as the sort of man who’d drink glowstick chemicals?3:11 PM Jul 24th from UberTwitter

Warren Ellis …Okay, don’t answer that. Bastards.3:13 PM Jul 24th from UberTwitter

Warren Ellis Stop watching me using twitter you bastards4:57 PM Jul 24th from UberTwitter

As you can see, these aren’t traditional brand marketing tweets.  But that’s the point.  Anyone can send out mindless marketing tweets containing all they typical and expected things that one would expect to see in a sales pitch.  Mr. Ellis, however, takes a different approach.  He almost dares you to follow his Twitter feed.  He doesn’t specifically mention any of his work, or his appearance schedule at the Comic Con, or even talk about any of the publishing companies that sponsored his trip to the event.  Well, actually I take that back.  At a few points, Mr. Ellis does mention Joe Quesada, the editor-in-chief of Marvel Comics (one of Ellis’s employers)…

Warren Ellis @JoeQuesada I will cut you1:18 PM Jul 24th from UberTwitter in reply to JoeQuesada

Warren Ellis Caught ebola off @templesmith. Knifed Joe Quesada. Ready for Marvel Anime panel.4:33 PM Jul 24th from UberTwitter

See what I mean?  Ellis doesn’t communicate with his audience like someone who is sitting on a stage, pitching a product.  He talks to them like he’s sitting at the bar with them, making small talk and jokes about the day that he just had.  Making small talk with over 37 thousand followers.  I know several people who have Ellis’s tweets sent to their cellphones, because they enjoy receiving his updates throughout the day.  Additionally, when talking to others about Twitter, these same people often explain that Warren Ellis is one of the people you HAVE to follow, because, you know, he’s funny.  And perhaps a little disturbed.  But mostly funny.  (And yes, I am one of those people who receive tweets from Warren Ellis on my phone)

Ellis uses Twitter to speak directly to his fan base.  He doesn’t try to sell them things.  He doesn’t spam them with link after link.  He doesn’t beg people to buy his work or to come see him when he makes appearances.  He does, however, strengthen his brand.  He does this by incorporating the same dark-humor that permiates his writing style into his tweets.  If you follow Warren Ellis on Twitter for a week, by the end of the week, you will have a pretty good idea of who he is.  You will get a clear sense of his writing style.  You will know that he is a writer, he has a website, and that he also frequently writes for other websites and magazines, in addition to his comic gigs.  You will hear his honest opinions on all sorts of things (especially music and alcohol).  And he will, at times, make you laugh out loud.  How many businesses and organizations would pay good money to be able to accomplish something like that?  Probably a lot of them.

Warren Ellis is an example, and a good one, I think, of someone who understands how to use the service to build and strengthen his brand.  Through Twitter, Ellis is able to interact with his existing fan base, introduce himself to potential fans, and make daily connections with his followers.  And while snobby marketing experts and social media bloggers may scoff at the idea of learning how to use Twitter from, of all things, a comic book writer, I think we would all be well served if we did just that.  Perhaps it is only fitting to end this post with one of Ellis’s own tweets, explaining his Twitter marketing strategy…


Warren Ellis “I have fooled you all. I use Twitter to steal your souls and increase my Powers. Which Compel you. (Yesimighthavehadadrinkshutup)“2:42 PM Jul 23rd from UberTwitter

Have a great day, all.

-Dan Cheek
www.LaserBurnMedia.com
dan@laserburnmedia.com