Archive for the ‘Twitter Role Models’ Category

Twitter Role Models: Kevin Smith

Wednesday, September 9th, 2009

Many celebrities how have over one million followers on Twitter.  Kevin Smith (@ThatKevinSmith), the famous movie director, actor, and comic book writer, is one of them.  However, unlike most of the One Million Follower Club, Mr. Smith actually routinely interacts with many of his followers.  What’s more, Kevin Smith has also began using Twitter as a sort of stage, performing marathon Tweet sessions where he responds to questions posed by his followers.  Unlike many other celebrities, Kevin Smith isn’t just on Twitter.  He is actually using Twitter to build his brand and he is doing an incredibly effective job at it.

One of the most powerful benefits of Twitter is its versatility.  Tweets can be sent and received in any number of ways.  Twitter allows people from all over the globe, with all levels and types of communication technologies, to interact in a seemless conversation.  A person can choose if she wants to talk with one other person or one million other people.  This represents an incredibly powerful tool with almost limitless potential.  However, sadly, many Twitter users think that a successful Twitter campaign means having lots of Twitter followers.  That’s a myth.  A successfull Twitter campaign uses Twitter to build, grow, and communicate with an audience.

Kevin Smith understands this.  He uses Twitter on a regular basis to <gasp!> actually interact with his followers.  This results in Mr. Smith building a relationship with his followers.  He responds to what they Tweet.  He answers their questions.  He offers up his Twitter account as a way for his fans and followers to “speak” directly to him.  Even better, because of this relationship, his 1,000,000+ followers actually pay attention to what he Tweets.  Because Smith has built a relationship with his followers, his Tweets matter more to them than most of the others they follow.  Kevin Smith has found a way to use Twitter to get his audience to pay attention to what he Tweets.  How many Social Media Managers working for big corporations have yet to achieve something like that?

One of the ways Kevin Smith has been so effective at using Twitter is the way in which he responds to his followers.  He doesn’t simply obide by the typical @UserName <insert response here> format.  What he does is this…

Via @othermattreed “Did John Hughes passing hit you harder or in a different way than you’d think?” Very. On a few levels over the week.

See the difference?  In his response Smith includes the question along with the Twitter user name of the person who posed it.  This may seem like some stupid little detail, but it’s not.  Because all of his followers can now see, in the same Tweet, the question and the response, the Tweet has more meaning.  Had he used the typical @UserName <reponse> format, the only one would understand the response in its propper context would be @UserName.  Most of his other followers would have no clue as to what Smith was responding to, and without context, it would have no meaning to them.  As a result, they would simply tune it out.

Kevin Smith is using Twitter more effectively than most.  He has used it to grow his audience, build a relationship with that ever-increasing audience, and found a way to add value to his Tweets in the minds of his followers.  He talks with them, not at them.  Anyone, or any organization, seeking to do the same would be well advised to pay very close attention to Kevin Smith and his Twitter account.  He’s showing how it’s done.

-Dan Cheek
www.LaserBurnMedia.com
dan@laserburnmedia.com

Twitter Role Models: Warren Ellis

Monday, July 27th, 2009

Warren Ellis

Like many other people, real life examples help me learn.  Concepts that may seem complicated or confusing on paper become much more clear when coupled with examples of those concepts in action.  The use of Twitter as an effective marketing tool is no different.  The Internet is stuffed full of blog posts and articles talking, in great detail, about how you should be using Twitter.  You will find lists, tips, tricks, premium services, consulting services, charts, and diagrams.  All of that is very good information, but I think analyzing some examples of real people and businesses already using Twitter effectively will go a long way to helping others do the same.  For the first installment in a series that I am calling, “Twitter Role Models”, I would like to take a look Warren Ellis.

Mr. Ellis (of whom I am a HUGE fan) is an English author.  Warren is best known for being one of the premier comicbook writers in the industry.  In addition, Ellis has written several screenplays, magazine articles, and is a best selling novelist.  Warren Ellis’s work is, in my opinion and in the opinion of millions of other people, great.  Mr. Ellis’s writing style is strikingly unique and, without hesitation, people like myself will gladly trade our hard earned money in exchange for a copy of his latest work.  In addition to being a wickedly talented writer, Warren Ellis has also proven to be very effective in using Twitter as a marketing tool.

To date, Warren Ellis (@WarrenEllis) has 37,064 followers on Twitter.  And, on an almost daily basis, Mr. Ellis uses Twitter to entertain, poll, and converse with those followers.  Ellis’s Twitter posts, if examined individually, can seem insignificant (as most Twitter posts do), but collectively, something much more subtle comes into clarity.  Unlike many (most?) other Twitter users, Ellis has found a way to connect with his audience.  As a result, Warren has been able to use Twitter to grow and strengthen the brand that is Warren Ellis and, to a lesser degree, market some of his work.  There are several large corporations and even some self-professed marketing experts who would be well served to seriously examine Warren Ellis’s Twitter strategy.

Mr. Ellis recently attended the San Diego Comic Con and sent out a series of tweets during his time there.  Here’s a sampling of what he tweeted…

Warren Ellis I has a limo10:06 AM Jul 24th from UberTwitter

Warren Ellis I have now been filmed12:07 PM Jul 24th from UberTwitter

Warren Ellis …Why does the minibar have a glowstick in it? Do I appear as the sort of man who’d drink glowstick chemicals?3:11 PM Jul 24th from UberTwitter

Warren Ellis …Okay, don’t answer that. Bastards.3:13 PM Jul 24th from UberTwitter

Warren Ellis Stop watching me using twitter you bastards4:57 PM Jul 24th from UberTwitter

As you can see, these aren’t traditional brand marketing tweets.  But that’s the point.  Anyone can send out mindless marketing tweets containing all they typical and expected things that one would expect to see in a sales pitch.  Mr. Ellis, however, takes a different approach.  He almost dares you to follow his Twitter feed.  He doesn’t specifically mention any of his work, or his appearance schedule at the Comic Con, or even talk about any of the publishing companies that sponsored his trip to the event.  Well, actually I take that back.  At a few points, Mr. Ellis does mention Joe Quesada, the editor-in-chief of Marvel Comics (one of Ellis’s employers)…

Warren Ellis @JoeQuesada I will cut you1:18 PM Jul 24th from UberTwitter in reply to JoeQuesada

Warren Ellis Caught ebola off @templesmith. Knifed Joe Quesada. Ready for Marvel Anime panel.4:33 PM Jul 24th from UberTwitter

See what I mean?  Ellis doesn’t communicate with his audience like someone who is sitting on a stage, pitching a product.  He talks to them like he’s sitting at the bar with them, making small talk and jokes about the day that he just had.  Making small talk with over 37 thousand followers.  I know several people who have Ellis’s tweets sent to their cellphones, because they enjoy receiving his updates throughout the day.  Additionally, when talking to others about Twitter, these same people often explain that Warren Ellis is one of the people you HAVE to follow, because, you know, he’s funny.  And perhaps a little disturbed.  But mostly funny.  (And yes, I am one of those people who receive tweets from Warren Ellis on my phone)

Ellis uses Twitter to speak directly to his fan base.  He doesn’t try to sell them things.  He doesn’t spam them with link after link.  He doesn’t beg people to buy his work or to come see him when he makes appearances.  He does, however, strengthen his brand.  He does this by incorporating the same dark-humor that permiates his writing style into his tweets.  If you follow Warren Ellis on Twitter for a week, by the end of the week, you will have a pretty good idea of who he is.  You will get a clear sense of his writing style.  You will know that he is a writer, he has a website, and that he also frequently writes for other websites and magazines, in addition to his comic gigs.  You will hear his honest opinions on all sorts of things (especially music and alcohol).  And he will, at times, make you laugh out loud.  How many businesses and organizations would pay good money to be able to accomplish something like that?  Probably a lot of them.

Warren Ellis is an example, and a good one, I think, of someone who understands how to use the service to build and strengthen his brand.  Through Twitter, Ellis is able to interact with his existing fan base, introduce himself to potential fans, and make daily connections with his followers.  And while snobby marketing experts and social media bloggers may scoff at the idea of learning how to use Twitter from, of all things, a comic book writer, I think we would all be well served if we did just that.  Perhaps it is only fitting to end this post with one of Ellis’s own tweets, explaining his Twitter marketing strategy…


Warren Ellis “I have fooled you all. I use Twitter to steal your souls and increase my Powers. Which Compel you. (Yesimighthavehadadrinkshutup)“2:42 PM Jul 23rd from UberTwitter

Have a great day, all.

-Dan Cheek
www.LaserBurnMedia.com
dan@laserburnmedia.com